We accept returns for
exchange or refund 7 calendar days after delivery of the product. At our sole
discretion after 7 calendar days, we will offer an exchange or store credit
only. Items must be in "new, unaltered and unused condition".
Definition of new, unaltered and unused condition is:
-without showing signs of wear or damage in any way
-within 7 calendar days of the delivery date (after 7 days no returns
are allowed)
-must not be a special order or a custom order
-unless noted that it cannot be returned or has a different
return policy time period other than that 7 days noted in that
item's particular item description.
If an item is received
damaged or is incorrectly shipped by us please contact Customer Support
immediately. Items that are defective and shipped from us or items that you did
not order but received from us will qualify for store credit or a cash refund.
Refunds are contingent
upon inspection of item(s) once we receive it.
There is a 15%
restocking fee for returned items that are not being exchanged and are not
damaged. Again you MUST contact us within 7 days if you intend to return ANY
item back to our store. Items returned to us AFTER 7 days and WITHOUT
contacting us will NOT be refunded.
Customer is responsible
for all shipping costs if seller is not at fault.
